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Regulator Ofwat confirms this penalty follows three investigations into the water company.

Ofwat investigated supplier over supply interruptions, customer failings and for breaching its licenceSouth East Water will pay £30.5m after a series of supply interruptions, customer failings and for breaching its licence, regulator Ofwat has confirmed.The watchdog said the redress package concludes three investigations into the supplier and includes a previously proposed £22m fine for water supply failures between 2020 and 2023 affecting more than 286,000 people. Continue reading...

Direct oversight of ‘critical third parties’ such as Oracle and Microsoft given to ensure resilient cyber-defences and help safeguard UK economyThe Bank of England has been handed powers to regulate important tech firms including Amazon and Google from next week, amid fears that system failures could threaten financial stability and harm consumers.From Monday, the Bank and fellow City regulator the Financial Conduct Authority (FCA) will be in charge of ensuring that four large-scale pr

Exclusive: Move comes as allies of Andy Burnham work on proposals to take water companies into public controlMinisters are drawing up plans to set legally binding debt targets for England’s water companies as they look for ways to avoid another corporate failure such as Thames Water.Sources say Emma Reynolds, the environment secretary, is working on proposals that would force companies to keep their debt below certain levels for the first time or face legal punishment. Continue reading

Regulators say Facebook and Instagram features such as autoplay and infinite scroll contribute to ‘compulsive use’EU regulators have accused Meta, the company behind Facebook and Instagram, of failing to tackle the risks of its “addictive design” on the physical and mental health of users.In an official charge sheet against Meta released on Friday, the European Commission said features such as video autoplay and infinite scroll, which provides an endless stream of content, “shift the b

Britain’s PM-in-waiting is right that the country has been failed by 40 years of neoliberalism. There will be obstacles, but he must embrace radicalism Of all the many prime ministers who have walked through the doors of 10 Downing Street in the past decade, the one Andy Burnham resembles most is Liz Truss. Both had a view of what was going wrong with the economy. Both wanted to break with the politics of managed decline. Both had ambitious ideas for what needed to be done.Truss, of co

Outsourcing firm counts cost of failures that left retired UK civil servants without an income for monthsCapita has revealed that the bill for cleaning up its mess at the crisis-hit Civil Service Pension Scheme could wipe up to £40m off annual profits – a day after its chief executive apologised to MPs for a “very poor service”.The company had faced a grilling at a Commons committee hearing on Wednesday, with its chief executive Adolfo Hernandez repeatedly apologising for failures that

Ofcom has fined a slew of sites it says are failing to prevent children accessing their adult content.

Brent crude dips slightly below $78 a barrel; most Asian stock markets bounce backBritain’s second-biggest drugmaker GSK has also taken a hit from recent drug failures.The Californian biotech Alector has said that GSK has ended their neuroscience collaboration covering ​two experimental antibody drugs, after both drug candidates suffered setbacks in clinical trials.The CARDIO-TTRansform trial was designed to examine the role of Wainua, a gene silencer treatment, on top of today’s stand

MPs demand publication of full report that outlines catastrophic consequences amid concerns for food securityMembers of parliament have demanded full publication of an explosive report by the UK’s spy leaders that found the collapse of ecosystems overseas would have catastrophic consequences for the UK’s national security, warning that the UK has “no future” if the findings are not urgently acted on.Despite growing concerns for the UK’s food security, likely to be worsened by the third

Our new PM will be hit by multiple crises when he enters No 10. Success or failure will depend on the decisions he makes in first 100 daysOn the day the new prime minister steps into No 10, the heap on his doormat will be ceiling-high with missives imploring, advising, warning and counselling. No doubt there will be many pearls of wisdom and some bad ideas too. Each one will involve getting or spending money, decisions for his first totemic 100 days.It so happens that his first day, 20

Some of the UK's biggest banks have been failing their most vulnerable customers, according to the financial regulator.